Hiretrade is currently in Beta 🚀. We're still polishing the pixels and stress-testing the servers so you get a rock-solid experience on day one. Stay tuned—public launch is just around the corner!

Careers at HireTrade

Join us in transforming how people find and hire trusted tradespeople

Customer Development Lead

We're looking for someone passionate about understanding customer needs and shaping the future of our platform. You'll be at the heart of our growth, talking directly with homeowners and tradespeople to discover what they truly need.

About the Role

As our Customer Development Lead, you'll be responsible for deeply understanding our two-sided marketplace: the homeowners who need work done, and the tradespeople who can do it. You'll conduct interviews, run experiments, and turn insights into actionable product improvements.
Conduct customer discovery interviews with homeowners and tradespeople
Identify pain points, needs, and opportunities in the trades industry
Synthesise findings into clear insights for the product and engineering teams
Design and run experiments to validate product hypotheses
Build relationships with early adopters and gather ongoing feedback
Help shape our go-to-market strategy based on customer insights
Genuine curiosity about people and how they solve problems
Strong communication skills – you can talk to anyone
Experience with customer research, UX research, or similar roles (preferred but not required)
Comfortable with ambiguity – we're an early-stage startup
Self-motivated and able to work independently
Based in the UK (remote-friendly with occasional in-person meetings)
Equity in an early-stage company with significant growth potential
Flexible, remote-first working environment
Direct impact on product direction and company strategy
Work closely with the founding team
Opportunity to shape the culture from the ground up
Apply Now

Why HireTrade?

We're a small team with big ambitions. Our founders have deep roots in the trades industry and a passion for solving real problems. We're building something that matters – a platform that helps tradespeople grow their businesses and helps homeowners find people they can trust.

Remote (UK-based)
Part-time / Full-time
Equity + Competitive Salary

Ready to Get Started?

Get quotes Join as Pro
HireTrade
Bringing together those who need work done with the tradespeople who can do it - Simple, smart, and secure.
Popular categories
Plumbing Electrical Carpentry Painting View All
Company
About Us How It Works Careers Press Contact
Support
Support center Trust & Safety Terms Privacy
© 2026 HireTrade. All rights reserved.
Privacy Policy Terms of Service Cookie Policy